Great place to bring your loved ones! Staff are very caring.

Highly recommend, great place

I have a been a resident here for a while now, this place has an amazing activity program, social workers and helpful staff. I have made friends with quite a few residents and that makes it feel like home. Have a nice day 😊

I really contemplated on writing a review because I do not have any experience nor have I ever been to or heard of this place until last week. However, I wanted to write because I wanted to share my very pleasant experience with a group of patients or residents from here. My boyfriend and I were having lunch in a small Thai restaurant in Springfield when this fairly large group (I believe about 8) came in. Every single one of them were smiling, chatty, happy and kind. As they sat around the table and throughout their meal the restaurant echoed with laughter, they were genuinely having a good time. (it was really nice to hear) The Lady and man that were with them were also so helpful to them with their menus and getting set up/whatever they needed. They were all engaged in conversations as they chit-chatted about culture and every day life.(I’m an eavesdropper/observer) In my experience, I haven’t seen this much where long term facilities take their residents out to be an active part of the community. You can tell that they all really encouraged, enjoyed and respected each other like close friends or family. As they were leaving I asked the Lady that was facilitating where they were from and she said Creswell Post Acute, I wish would have gotten her name, but I just wanted to give a big KUDOS to them both for doing such a fantastic job and I hope they see this to hear that. I am sure that meant everything to them.

Creswell Post Acute is well run, clean, and provides great care. I highly recommend anyone looking for skilled nursing, rehab, or long-term care for their loved ones consider Creswell!

The amount of care and attention providers give to the families and residents is great. We have good teamwork here.

I’m currently a resident here and right when it seems I’m being too harsh in my review, they do something else that’s terrible. I got 1-2 hours of sleep last night due to a new resident that was allowed to scream at the top of her lungs for more pain meds when she’s already been given them. But if anyone else screams out loud one time, the staff will come marching in the room & screaming in the residents face that they don’t allow screaming or any disrespect towards the staff. They allowed the woman that was screaming to scream the entire night and half of the day. I’m currently exhausted. To top it off, I wasn’t given any dinner. I’ve been starving all day. Nothing for lunch, either. This place is so shady. The nurses say they’ll bring you things, then you just don’t see them again for hours , if at all. The food portions are very small & made of the cheapest ingredients, so it’s bland tasting. The dishes aren’t cleaned very well.. It’s been nothing but chaos since I got here. . I need an environment that is drama free to fully heal in. This place is nothing like I thought, just the appearance of calm. It’s really not. It’s hectic , chaotic & beyond unprofessional. I’m checking out the moment I’m able to., They definitely pick & choose their favorites & cater to them. The rest of us are left on our own, skipped meals, delayed pain medicine for hours & just full, on neglect of all kinds. I have a wound vac that the alarm has been going off for 3 hours now,. They disconnected my call light because it’s broken & keeps going off. God forbid I have a real emergency. Update: I was in the hospital for sepsis in my cellulitis. Sent home & am supposed to be getting breakthrough pain meds & my main pain medicine every 4 hours. I was told no order for breakthrough pain medicine even though the Doc assured me she sent in the order, knowing they already have a history where they wouldn’t increase the dose for 2 weeks even though the Doc had authorized it. So I’m suffering with no breakthrough relief & my last dose of my 4 hour pain medicine was at 11:30. I’m supposed to be able to get my next one at 3:15 am. Nope. Not until 4:15 am they said. I’m here crying & am in alot of pain. I was denied a shower today & no Foley care. They’ve made me get a bladder infection from not cleaning my foley catheter in any capacity. Now I’m feeling intense signs of a kidney infection. I’m awaiting X-ray results to see if I do have one. I’m here being denied pain control, showers & basic nursing care. I was told by a hospital official at Riverbend to get ahold of proper channels to report this blatant neglect & illegal methods . I’m in a lot of pain. I can’t sleep my pain is too unbearable. It is impossible to heal here. I believe they need to be investigated & held accountable .

Very pleasant visit. Everyone there was so very friendly and helpful. It honestly gives me a peace of mind, knowing that my uncle is in good hands there. Thank you all so much.

After our first experience with a family member needing care, we have always made sure to request Creswell Post Acute. The atmosphere when you walk in is a very comfortable and welcoming setting, which is important when you have a loved one living there for an extended time. I’ve spent a lot of time there, having a few family members needing care, and I can assure that they are attentive, qualified, and caring. I absolutely adore one particular CNA, Sam. While I put full trust and confidence in every staff member, she really stood out to me as especially kind-hearted and attuned. The activities director works very hard to provide fun entertainment and activities for the residents, including a little salon where they can make appointments for their hair. It’s a small community inside there and I appreciate everything about them.

Creswell post acute is my home away from home right now I’ve been here going on 4 years and I feel good about this place nice friendly staff and management as well all In all it’s a great place to be away from home

Thank you to the entire staff at creswell post acute. I am in a reconstruction state due to sepsis and the entire staff has been responsive, extremely professional, warm, caring, and with a complete individualized support system for each patient. I have quite a journey ahead of me, and knowing that this facility is available, is a Godsend.

This place is really small and crowded employees are rude business is really slow

To put it short, the building puts on a very good face to what actually happens inside. Breaks my heart to have to do this but I’ve watched it go down for long enough. Staff gives cold shoulder, management degrades and picks their favorites, and their staff doesn’t fulfill the TRUE role of their licensing and morals. 0 person centered care, 0 completion to improve thrives and quality of lives, and absolutely contributes to the stigma and rumors of skilled nursing. Please consider your alternatives and ALWAYS do your research before you place your loved ones ANYWHERE. I hope this building improves the quality it serves and comes to a point where they eventually DO hold the service and façade they put on to everything. Holds a lot of potential but doesn’t have the right motives or morals to follow through.

I have been in this facility for a few months now, this is a great facility with friendly,caring staff. I have come to enjoy the extra curricular activities, made some friends a long the way and will be sad to leave.

My mother in a room with 3 others & very unhappy. NO privacy, She dont get enough sleep. She hates eating the food. She is depressed.

I have waited for 4 months to post a message about my Mom that lived at Creswell Post Acute from age 95 to 99. She passed in July 2005. From the bottom of my heart I thank all the amazing, kind, caring staff there. I live 4 blocks away and was there every day or every other day. The staff became our second family! They took such good care ofy Mom and all the residents. I was there so much I miss them terribly just like I miss my mom. All the staff I don’t want to leave anyone out they were excellent. My Mom was so happy there and my family and I were too. For everything you did I will be ever so grateful. ❤️🌹

I have come to really enjoy this facility. The staff is very accommodating to my needs and do a good job at making me comfortable. I appreciate what everyone has done for me.

This facility met my needs, I enjoyed participating in the activities provided and I received the skills I needed to be able to go home.

Just an observation but I’ve seen care facilities in third world countries with better cleanliness and hygiene. They just use a lot of masking spray and they just spread the filth around. All of the patients I pass by smell like they haven’t bathed in a week. And the staff does a lot to avoid sanitation.

Staff has been completely positive and reassuring about my progress and needs….

Everyone here is very courteous and good about helping me when I need it. Everyone is always happy and great assets to the company. I really enjoyed my time here.

I serve more than 15 senior communities a month as an entertainer, and I have been doing shows 5 years at Creswell Post Acute. Activity Director, Danielle has been super. She is kind, warm-hearted, a great communicator, very organized, and works diligently to encourage the residents to attend—and participate in my interactive shows. Our shared goal is to brighten their day! Timothy Patrick

There are amazing workers here who do everything in their power to improve people’s quality of life and overall wellbeing. Its refreshing to see the kindness and compassion from these people that make a big difference in many lives

I am at Creswell Post Acute a couple times a week for work and I always find the patients to be very well cared for. I am most impressed with the compassion of this team. They have been wonderful to work with and most importantly they show true caring for the patients. All departments go above and beyond to create best experience.